Welcome to esta-america.com (esta-america.com). These Terms and Conditions apply whenever you access the website, regardless of how or where you access the website.
“Client” or “you” or “your” or “their” or “his / her” means the individual visiting this Website
“esta-america.com” or “esta-america.com” or “we” or “our” means esta-america.com or any of our subsidiary companies.
“Profile” means the information provided by the Client about the Client and, if applicable, about the Client’s family.
“Service” means the services provided by esta-america.com. A detailed description of what is included in your Service can be found at esta-america.com.
“Terms” mean these terms and conditions.
“Working Day” means a day on which banks are open for business in Melbourne, United Kingdom.
“Website” means esta-america.com
Licence and Website Access
esta-america.com grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of esta-america.com. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of esta-america.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of esta-america.com without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent of. Any unauthorized use terminates the permission or license granted by esta-america.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of our Website so long as the link does not portray esta-america.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any esta-america.com logo or other proprietary graphic or trademark as part of the link without express written permission.
All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of esta-america.com or its content suppliers, and is protected by United Kingdom and international copyright and trademark laws. The compilation of all content on this Website is the exclusive property of esta-america.com and protected by the laws which apply in the countries we operate in and international copyright laws. All software used on this Website is the property of esta-america.com or its software suppliers, and is protected by local and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS WEBSITE IS PROVIDED BY esta-america.com ON AN “AS IS” AND “AS AVAILABLE” BASIS. esta-america.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, esta-america.com DISCLAIMS ALL WARRANTIES. esta-america.com DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM esta-america.com ARE FREE OF ERROR, VIRUSES OR OTHER HARMFUL COMPONENTS. esta-america.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
To the extent that liability cannot be excluded, the liability of esta-america.com, its directors, officers, employees, and consultants is limited to the cost of the service esta-america.com provides to the Client.
To the greatest extent possible by law, the Client must indemnify and hold harmless esta-america.com, its officers, employees, agents and related companies (Indemnified Persons) against all Liabilities (including legal costs on a full indemnity basis) incurred by the Indemnified Person in connection with the provision of the Service by esta-america.com, except the Liability arising from the negligence or default of any of the Indemnified Persons.
When the Client visits esta-america.com, send e-mails to us, the Client consents to communicating with us electronically and agree that all such communications (including agreements, notices, disclosure, etc.) satisfy all legal requirements to be in writing.
We will communicate with the Client by e-mail. If the Client does not respond to any communication related to the provision of the Service within two (2) working days, we will prepare the Service based on the information previously provided by the Client.
esta-america.com reserves the right not to respond to any query. esta-america.com will not be responsible for any loss of data or immigration advice resulting from the Client selecting to unsubscribe their details.
Visa Eligibility Assessment
The Visa Eligibility Assessment is a free questionnaire which is completed on our Website. It has been specifically designed to provide the Client with a preliminary assessment of his / her ability to satisfy the Visa criteria for the Client’s selected visa/permit type.
Information Provided by the Client
esta-america.com will use and rely on information provided by the Client in the provision of the Service. esta-america.com will not independently verify or assume responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the Client must be correct, including date of birth, qualifications and work history, contact details, etc. If the information provided by the Client is not correct, the Service may not be accurate.
Any advice provided to the Client should not be used by any third party as each case varies depending on the particular circumstances of the applicant and the applicant’s family. Such action will result in an immediate breach of our Copyright terms as set out above.
Provision of Service
Upon payment, we will endeavour to have the Service delivered to the Client within the time frame provided for in the Service description. However, in certain cases this may take longer, depending on the complexity of the Client’s Profile and the uncontrollable timelines of the relevant government or embassy.
The Service also takes into account current and publicly available immigration legislation and policies. esta-america.com cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the Service has been provided to the Client.
The Client is encouraged to seek additional guidance from one of US Migration Lawyers and/or make independent enquiries before relying on the information provided as part of the Service.
esta-america.com cannot offer taxation, business, education or investment advice. Any information provided by our employees on non-migration related matters should only be interpreted as general information and the Client should obtain professional advice regarding these matters.
Types of Services
esta-america.com offers a selection of Services which vary depending on the country a Client is seeking to obtain a visa for. Services typically can include providing advice, consultations, filing visa applications, reviewing visa applications, providing embassy scheduling and interview assistance. By agreeing to these Terms, the Client permits esta-america.com to help assist with the Client’s visa application. The Client also agrees to not hold esta-america.com responsible for any delays in processing the Client’s visa application nor hold esta-america.com liable for any rescheduling fees, cancellation fees or other fines or fees from accommodation, transport, leisure or other arrangements, related to or dependent on Client travel plans.
Face-to-Face and Telephone Consultations
The Client must book the date and time of the consultation by contacting one of our offices and speaking to a Client Services Consultant.
Any pre-paid fee will be forfeited if the Client does not contact our office at the booked consultation time and does not provide at least twenty-four (24) hours notice of cancellation. If the Client needs to cancel or reschedule the consultation, the Client can provide notice by telephone within the 24 hour period specified.
As the Client telephone consultation is a one-time exclusive engagement, no further advice will be provided at its conclusion. Any further consultations, either by telephone or e-mail, with a US Migration Lawyers are not covered by the Client telephone consultation fee. If a further consultation(s) is desired and/or required, the Client may choose to purchase an additional telephone consultation or another service.
Some services from esta-america.com include a complimentary consultation.
All clients are required to telephone our office at the assigned time.
If the Client has already paid for the telephone consultation and then opts to cease the engagement for any reason, without providing notice as stipulated above, there will be no entitlement to a refund.
Guarantee of Visa or Visa Waiver
We are not part of any government. We are a private company and we do not have the authority to grant a Client a visa or visa waiver of any kind. We can only assist and advise people who want to migrate or travel to their selected country. Please note that the final decision on all visa or visa waiver applications rests with the relevant government department in each respective country. By agreeing to these Terms, the Client acknowledges that paying for our Services is not a guarantee of obtaining a visa or visa waiver.
Any fees paid to esta-america.com are for the provision of the Service/s listed on our Website. Unless otherwise stated, all fees are quoted in Great Britain Pounds (GBP) or U.S. Dollars (USD). The Client is responsible for paying all fees and applicable taxes associated with our Services using one of our accepted payment methods.
Our fees do NOT include other costs which are part of the migration or visa application process such as visa application filing fees, government lodging fees, medical and police checks, translation of documents, etc. As part of the Service/s which is/are provided to the Client, an approximate indication of the fees which form part of the process will be set out for the Client, together with clarification as to when these costs are due.
The Client agrees that all services fees are deemed earned once paid and subject to the terms of Termination of Service and Refund Policy outlined in this Agreement;
As soon as payment is received, the Client is deemed to have engaged the Services of esta-america.com. Our Service is our professional advice and expertise. Once the Service has been provided to the Client, it cannot be returned, whether or not the Client has changed his / her mind or no longer wishes to utilise the Services.
All refunds remain strictly at the discretion of management and will be less a banking and administration fee of US$29 or 15% of the Client’s initial payment (whichever is greater).
In the event of a refund of a payment by credit card, funds will be returned to the credit card that was used for the Client’s payment. If this card is no longer valid, the Client will be responsible to make arrangements with his/ her bank or credit provider to have the funds transferred.
Termination of Service
esta-america.com reserves the right to terminate this Agreement at any time. Termination includes cancelling the Client’s registration with or ability to have full or partial access to this Website and/or any other service provided to the Client by us.
esta-america.com reserves the right to terminate this Agreement for any reason, including any improper use of this Website; the provision of false or misleading information; or the Client’s failure to comply with these terms and conditions.
Internal Complaints Procedure
esta-america.com is committed to providing its clients with the highest standard of service. Our complaint handling process is designed to ensure that clients’ concerns are treated seriously and addressed promptly and fairly. In many instances, we have found that the Client’s consultant will be able to help resolve Client concerns.
All complaints must be submitted in writing using the Client Feedback Form which can be accessed at https://esta-america.com/contact. All such written complaints will be acknowledged in writing. Upon receipt of the complaint, a representative will contact the Client in the next 3 business days to acknowledge receipt. A detailed review will be conducted and a response provided to the Client within 10-15 days. All clients will receive written notification of any investigation undertaken and the resolution achieved.
Our commitment to our clients is genuine.
The agreement Terms shall be governed by the Laws of England. The Courts of England shall have exclusive jurisdiction to settle any disputes (including claims of set-off and counterclaims) in connection with this Agreement.
No person has been authorized to give any representations on behalf of esta-america.com in regards to the subject matter or the terms of these Terms.
Headings in these Terms are for convenience only and do not affect the interpretation of these Terms.
esta-america.com may vary any of these Terms and any other information relating to the Service at any time, and the Client’s subsequent use of the Website will be governed by the varied Terms.
In the event that any of the provisions of these Terms are or shall become invalid, illegal or unenforceable, the remainder shall survive unaffected.
This Website contains links to other sites. Please be aware that we, esta-america.com, are not responsible for the accuracy or the privacy practices of other such sites. We encourage our clients to be aware that when they leave our site, they should read the privacy statements of each and every website that collects identifiable personal information. This privacy statement applies solely to information collected on this Website.