Refund Policy

Fees Payable

Any fees paid to esta-america.com are for the provision of the Service/s listed on our Website. Unless otherwise stated, all fees are quoted in Great Britain Pounds (GBP) or U.S. Dollars (USD). The Client is responsible for paying all fees and applicable taxes associated with our Services using one of our accepted payment methods.

Our fees do NOT include other costs which are part of the migration or visa application process such as visa application filing fees, government lodging fees, medical and police checks, translation of documents, etc. As part of the Service/s which is/are provided to the Client, an approximate indication of the fees which form part of the process will be set out for the Client, together with clarification as to when these costs are due.

The Client agrees that all services fees are deemed earned once paid and subject to the terms of Termination of Service and Refund Policy outlined in this Agreement;

Refund Policy

As soon as payment is received, the Client is deemed to have engaged the Services of esta-america.com. Our Service is our professional advice and expertise. Once the Service has been provided to the Client, it cannot be returned, whether or not the Client has changed his / her mind or no longer wishes to utilise the Services.

All refunds remain strictly at the discretion of management and will be less a banking and administration fee of US$29 or 15% of the Client’s initial payment (whichever is greater).

In the event of a refund of a payment by credit card, funds will be returned to the credit card that was used for the Client’s payment. If this card is no longer valid, the Client will be responsible to make arrangements with his/ her bank or credit provider to have the funds transferred.